Last updated: September 10, 2026
At KrestonPro, customer satisfaction is important to us.
We accept eligible returns in accordance with the conditions below.
Return Window
You may request a return within 3 days of receiving your order.
To be eligible, the product must:
- Be unused or only minimally handled for inspection
- Be in its original condition
- Include original packaging and accessories where applicable
- Not be damaged due to misuse, accident, or improper handling
Damaged or Incorrect Products
If you receive:
- A damaged product
- A defective product
- The wrong product
- A product that is materially different from what you ordered
please contact us within 48 hours of delivery.
Please provide photographs or a short video showing the issue so that we can evaluate the claim.
Non-Returnable Situations
A return may not be accepted when:
- The product has been damaged through misuse
- The product has been modified or altered
- The product is returned without the required accessories
- The return request is submitted outside the applicable return period
- The issue is caused by normal wear and tear
Refunds
Once an approved return is received and inspected, we will notify you regarding the refund.
Approved refunds will generally be processed through the applicable payment method or another appropriate method.
Depending on your bank or payment provider, it may take additional business days for the refund to appear in your account.
Return Shipping
If the product is defective, damaged, incorrect, or otherwise qualifies for a return under our policy, KrestonPro may cover the applicable return shipping cost.
For other eligible returns, return shipping may be the customer's responsibility.
How to Request a Return
Contact us with:
Order number:
Customer name:
Reason for return:
Photos/video of the product:
Send your request to:
Email: Krestonpro@gmail.com
WhatsApp: +91 9182987087
