Shipping policy
Thank you for shopping with Kreston Pro. This Shipping Policy outlines how we handle order processing, shipping, and delivery to ensure a smooth experience for our customers.
1. Shipping Methods
We offer reliable shipping options through trusted courier partners. The available shipping methods will be displayed at checkout based on your location.
2. Order Processing Time
All orders are processed within 1-2 Days after confirmation.
Orders are not processed or shipped on Sundays or public holidays.
3. Delivery Timeframes
Once your order is shipped, the estimated delivery time is:
- Domestic Shipping (India): [5-7 BUSINESS DAYS]
- Remote Areas: Additional time may be required depending on accessibility
Please note that delivery timelines are estimates and may vary due to external factors.
4. Shipping Costs
Shipping charges are calculated at checkout based on your location and selected shipping method.
- Standard Shipping: [SHIPPING COST]
- Free shipping may be available on selected products or order values (if applicable).
5. Tracking Information
Once your order has been shipped, you will receive a confirmation email or SMS with a tracking number.
You can use this tracking number to monitor your shipment status in real-time.
6. Delivery Issues and Delays
While we strive to deliver your order on time, delays may occur due to:
- Courier service disruptions
- Weather conditions
- Incorrect or incomplete shipping details
If your order is significantly delayed or lost, please contact us at krestonpro@gmail.com , and we will assist you promptly.
7. International Shipping (If Applicable)
We may offer international shipping to selected countries.
- Delivery timelines vary by destination and may take 6 - 12 Business days or longer.
- Customers are responsible for any customs duties, taxes, or import charges applicable in their country.
- We are not responsible for delays caused by customs clearance processes.